TransPerfect

TransPerfect
Job title
Account Manager – Client Services

Location
Pays-Bas  —  Amsterdam
Job description
  • Respond to client requests for new project initiatives. Collaborate with various members of the production and sales teams to assess the scope of work and produce cost estimates.
  • Assess the competitive landscape, develop project proposals and negotiate budget and schedule with the client.
  • Grow existing client relationships through service and technology lead development.
  • Win new client relationships by attending sales meetings, participating in sales calls and preparing RFP responses and cost estimates.
  • Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team, identifying new business opportunities and providing a high level of service.
  • Perform workflow design and onboarding for localization services and technology implementations.
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables.
  • Serve as the primary point of contact for client contacts.
  • Set and fulfill client expectations.
  • Perform other special projects or duties when required.
  • Complete all other tasks as assigned by a Manager

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