Nikon BV

Job title

Localisation Coordinator (junior)

TITLE: Localisation & Production Coordinator

DEPARTMENT: Marketing Systems

REPORTS TO:

Production and Localisation Manager

MANAGES:

Not Applicable

SUBSTITUTES:

Production and Localisation Manager

COVERED BY:

Production and Localisation Manager

WORKS WITH:

Submits authorization proposals and reports to the Production and Localisation Manager; cooperation, information exchange and production management with NSO’s, Head Office and external providers; cooperation, information exchange and production management with Product Planning Section, Marketing Communication Division, local Webmasters of NSOs, agencies, Nikon Corporate.

POWER OF AUTHORITY:

All authorisations must be obtained from the Production and Localisation Manager (this position does not have signatory rights)

PURPOSE OF POSITION:

To provide comprehensive localisation services to the European Head Office in all areas of Sales, Marketing and Customer Service.

• Support the Production and Localisation Manager in the localisation processes and procedures

• Localisation processes and procedures are fully documented in an accurate and timely manner
• Positive feedback from the Production and Localisation Manager

• Coordinate the language localisation process (~30 languages) in close cooperation with external partners, in accordance with the company’s requirements for cost/quality and delivery

• Multi-language glossary is produced and promoted in partnership with Nikon Corporate within assigned budget and guidelines
• Availability of a European pool of Subject Matter Experts, assigning and chasing glossary, style definition, and terms validation jobs
• Language resources (glossaries) are correctly maintained
• Pan-European internal and external teams are actively involved to achieve results 
• Internal and external language quality evaluations performed to measure and maintain translation vendor quality and to take action on results
• Documents in English are periodically proof-read, noting and correcting errors of style, grammar, punctuation, product and brand treatment as a measure to improve supplier quality
• High quality control and close cost control of translation projects demonstrated

• Develop and deploy new processes and procedures in response to evolving requirements

• Suggests and influences service enhancements to better meet customer needs

• Support in source (English) language quality control

• Highest quality control of languages
• No errors in spelling and grammatical structure
• Positive feedback from key stakeholders

• Support in maintenance of objectivity and adoption of company standards in language, style and tone

• Maintain the company’s localisation intranet including organization and control of user access

• Support in the process of internal and external language quality evaluations to measure and maintain translation vendor quality and to take action on results

• Positive relationships with vendors consistently met
• Evaluation reports prepared on a regular basis and presented in a commercially focussed manner
• Proactively follow-up results
• Positive feedback from key stakeholders

• Ensure availability of relevant documents and information on the company’s intranet

• Completed in a timely and accurate basis

• Positive feedback from relevant stakeholders

• Support the maintenance of the company’s localisation intranet, including organisation and control of user access

• Completed in a timely and accurate manner
• Positive feedback from key stakeholders

• Any other duties assigned by the Direct Manager and/or Company, from time to time

• Willingness to go the extra mile to ensure cohesive team relationships and a harmonious working atmosphere

• Continuation of Nikon’s Philosophy, Aspirations and Commitments.

• Positive personal leadership and consistent business style and practices

• Ensure adherence to Nikon’s Code of Conduct, Corporate Social Responsibilities and Occupational Health & Safety guidelines

• Complete adherence to all relevant guidelines